Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Ryan's Adv3ntures
Nice friendly service
Blessing E
The service was excellent, I was assisted to get my quote before going so I was sure of bringing my car home with me
Niranjan Kumara
Thank you jan autos great service must recommend
Anonymous
Great service
Great service thank you jan autos great staff to deal with!
Nadim Ahmed
Very good service
Anonymous
Amazing Service
Amazing Service! Great to deal with Jan. Very helpful and informative, will highly recommend this dealer
Alastair Brand
Easy process all the way through. Car is in good condition for the year and everything completed in no time.
Vinith Bandi
Good service ,friendly staff. One stop for all cars
Shubham Ramji
All I can say is that I am very happy with their services.
Vineeth G
Good service, friendly staff one stop for all cars
Anonymous
Customer Service
Jan is the boss and the best
Emil Budi
Thank you so much for the hardwork. Good service
Anonymous
Great work , Thank you for all your Hard work to got finance on my car , Excellent service by Haseeb
Savio Rodrigues
Just bought a BWM 330E car . Happy with the Service. It was quick and easy.
Pedro Rodrigues
Excellent customer service! Would recommend buying from here.
Stefan Cosmin T
Very professional and helpful
Amazing experience and very helpful to find what you are looking for. Recommended 100%
Paulo L
330D GT Xdrive
Just got a 330D GT Xdrive, was a please to negotiate, very straightforward no issues.
Neri Ioan
i literally went to jan autos ltd just look at a few cars and had no intention to buy, i met JAY and he won my heart his incredible friendly customer service skill, i ended up financing an audi A8, very clean car, apr monthly rates given by JAY is unbeatable,

thanks a lot JAY
Dilpreet Brar
Amazing service from JAY, i bought many cars in the past and i had to go through general stress like tax, insurance warranty etc, but JAY did everthing from a to z and even gave toys to my children so my children is also having a lovely time, what a gentleman JAY, thank you
Vandit Vyas
Very friendly staff bought a sprinter, would recommend
The security specialist Pro
Recently purchased a V60 from Jan auto. Good experience and communication prior going to see the car at Jan autos, no pushy sales staff. Jay have to say a big thank you for time and knowledge and sending spare key and documents as promised.
gous uddin
Thank you jay, well done
Rinkesh Patel
I came with my family to buy Mercedes s class, JAY who greeted me with such amazing style, proper friendly approach, won mmine and my family's heart, he also makes lovely coffee
sarah khan
Amazing customer service. Have been buying cars from them since 2019. Brought an A class Mercedes drove it for 5 Years without any issues and now purchased a GLC Coupe. Everyone is Trusty, reliable and honest. Thank you everyone especially Jay.
Abdus
Hi, my name is Abdus samad I bought it a couple of cars from them. They are really good. Always look after car. Look after customer good customer service. I don't have any complaint especially the owner is very friendly. I think they deserve more than five star. Thank you
Nir Zlochover
Great communication, excellent service and prompt delivery. Jay is a very good and delivered the car himself
Vicky Saini
Special thanks to JAY, what a individual, so helpful and kind, please make sure to ask for JAY when you call in for cars as he will go the extra mile for you.
Robert Woolsey
Lovely service and friendly people
Kolade Siyanbola
I've just bought my mercedes E class 2021, JUNAID and JAY looked after me so well, well done both of you,
Chandima De Saram
Thanks you junaid and jay, so helpful and kind
Răzvan Munteanu
Outstanding performance from JAY, brilliant person, jay did so much for me, I love my new box van, thank you jay
Razvan C
Very well done JAY
Brilliant and professionalism from JAY, I love my new Luton box van,
george d
top lad JAY
lovely service by jay, top lad, did everything, made it so easy for me
Albert F
Very good and efficient service made me feel at ease spending my money ..I recommend Jan Autos and a big thanks to the sales man Jay..
Anonymous
Excellent service
Very good communication. Prompt delivery and excellent service! Jay is a superstar.
Anonymous
Thanks Junaid
Very nice work "¦. Fast services "¦.
george m
TOP MARKS TO JAY
well done to JAY, He is exeptionally an great lad, helped in every possible way,
Marian Braicau
Superb customer service and we were very well looked after. Definitely recommend
Muhammad imran Abdullah
*******seven star service. Bought a beautiful Vito 9 seater fully loaded. same day swift service. Finance accepted in few hours with best rate offered. Very happy..strongly recommend
Qaiser Qureshi
Excellent service! Very friendly environment specially Amin is amazing to do business with! Thanks you Jan autos
Rizwan Abdullah
Very good service by Amin
Carly Fox
Thank u jay
Asrar Sadiq
Just want to say a big thank you to Jay and Haseeb they are fantastic lads they did everything that says on the tin
Awal Ahmed
A special thanks to jay, he went the extra mile and did literally everything that I can ask for even beyond he polished out every single minor scratches and he also made me a lovely cup of tea thank you very much jay,will definitely recommend my friends and family
Muhammad roshid Ali
Let me start by saying jay Is a very professional salesmen. He help me all the way from a to z. Well done j you made my car buying experience very easy
Harry Punia
Special thanks to jay and haseeb, excellent customer service, jay makes lovely coffee
Anonymous
Good experience
Cool guys - great biscuits
Muhammad rizwan A
Very good service by Amin
fahad f
Great Service all around
Amazing, Amin is actually a class man and a great person to do business with. The whole team were friendly and attentive! Excited to drive away with my new car!
Peter W
Well done J thank you so much
Fantastic bunch of lads in the specially Jay he helped me with the purchase what a large J well done
Muhammad A
Thank you jay
Let me start by saying jay Who was the salesman? There is very kind of professional. You help me all the way from a to z thank you so much
Harry P
Thanks JAY and HASEEB
Special thanks to jay and hasseeb, excellent customer service, kay makes lovely coffee too
Abdul Rafay Kaim Khani
had a fantastic experience with Jan Autos. Naveed provided exceptional service and great knowledge throughout the process. I'm thrilled to have purchased my dream car from them. Highly recommended!
SageKyubi 23
Great service love the car I got from here
Arsh Khan
From start to finish, my experience at jan autos was fantastic, smooth and hassle free. Their team is super professional and friendly they helped me to find a right car in my budget. Would definitely gonna buy from here again. Much recommended.
Rayn Khan
Mai ne inse gari nahi li magar naveed ne mast chupa diya haï mujhe. Best dealership in luton
Everest Okpara
I bought mercedes sprinter van from Jan autos, JAY thabk you for helping all the way, very easy process made for me by jay
Shaikh Bari
I highly recommend visiting Jan Autos if you're in the area, you'll find a professional and helpful team ready to assist. I'll definitely be back for future
Zaid Soobashah
Very good experience
Huzaifa Haider
Had a wonderful experience, the service was awesome and the people working there are so helpful and respectful.
Dawood Anjum
If you're looking for a hassle-free car-buying experience with honest and helpful people, I highly recommend Jan Autos. I'll definitely be coming back in the future! There staff is to friendly and helpful Big shout out for their staff.
aliza azmi
Very good experience
Anas Qaiyum
Bought my car from Jan Autos and had a fantastic experience! The staff was professional, the process was smooth, and their cars are really in good condition. Honest pricing and great service. Highly recommended.
Fazal Kareem
I recently purchased a car from Jan Autos, the vehicle was exactly same as described. The pricing was fair, with no hidden costs. The customer service was top-notch, and they went above and beyond to make sure I was satisfied with my purchase.
Hammad Mushtaq
Great experience at JAN Autos! The team was friendly, professional, and made the car-buying process smooth and easy. They were transparent, answered all my questions, and helped me find the perfect car. Highly recommend for anyone looking to buy or sell!"
Andreea Deea
The best!
Arya Hakimi
I'v known this dealership for a long time the staff is friendly and and the condition of their cars is good
Nawid Nasrabi
Got a e43 from them, and tbh couldn't ask for anything better. Loved the service, the management and the quality. Specially the young lad Naveed, sorted me out under 1 hour with exceptionally great rates. Would definitely recommend them every time and even told my fam to reach them out as well
Haroon Hakimi
I bought a car for my son with good price and good condition . The sales team are honest and friendly
Daniyal mundia
Excellent sales team there, bought a car from there yesterday with a big smile on my face cuz of the student discount they offer! I'd personally recommend everyone to go and buy there next vehicle from there
joe r
thank u jay
thank you JAY from jan autos ltd, what a lad, he went the extra mile for me and my family, made the whole process so easy for us all, thanks jay
Abdul M
Jay is a hard worker
Thank you so much jay, I bought me ve sharan 2020, jay helped n everynpossible way, very hard worker
Anonymous
Thanks jay
Thanks JAY, YOU HELPED ALL THE WAY, very easy process made for me by jay
Musa S
SUPER JAY
Well done JAY, thank you for helping me from A to Z,
Michael E
Highly recommended"¦.10/10
I bought an Audi A1 for my son. Right from the start Jan autos were very helpful in sending a video inspection and accurate description of the car.After paying a holding deposit they held the car for more than 2 weeks for me to inspect and test drive before paying the balance. After 1 week a part was required and Junaid arranged for a goodwill gesture to remedy the replacement part.Jan autos have been brilliant in helping me get a great first car for my son. Thank you all at Jan Autos.Would definitely buy from them again. 10/10Mike E
Anonymous
Nice one jay
Very good service from Jay
Shameem A
Thank you Jay
Azad H
thanks kim and jay
special thanks to kim and jay, very helpful lads
shoaib a
Amin was very helpful, i recomment everyone to come Jan Autos
Anonymous
I been here more than 6 times customer service is very good staff are friendly and have perfect car
Daniel N
Jay you are a hero
Thanknyou Jay, you helped me secure my finance with an amazing monthly price i know i couldnt get from anywhwre else, JAY you are my hero
Ivan D
Very good
Thank you Jay
Gredy D
Thanks to Jay and amin
Special thanks to JAY and AMIN, they both helped me so much, thank you
Mark W
Excellent work jay
Very good service by JAY, he managed to get me accepted and payed out same day, thank you so much JAY
amin ali
Thank you JAY
I've bought my new Mercedes e class 2017 on pco, Jay who handled me couldn't do any better, excellent fast service from a to z, would definitely recommend jay
Melanya
Outstanding experience with Jan Autos"”professional, friendly, and seamless
Our experience with Jan Autos was absolutely outstanding. From the very first moment we reached out, we were met with professionalism, friendliness, and exceptional customer service. The team went above and beyond to ensure the process was smooth, transparent, and stress-free. They were incredibly knowledgeable and patient, answering all our questions and addressing every concern with care and attention to detail. Their genuine dedication to customer satisfaction was evident every step of the way. The entire process, from selecting the vehicle to finalizing the purchase, was seamless and enjoyable. We truly felt valued and well taken care of, which is a rare quality in today's market. The service and treatment we received were of the highest standard, and we couldn't be happier with our purchase. We wholeheartedly recommend Jan Autos to anyone looking for a trustworthy and reliable car dealership.
danut d
well done JAY
i purchased my bmw 5 series 2016 from jan autos ltd, JAY helped me all the way, it was a nice expierance buying from jan autos ltd,
sukhpal gill
Jay is an wonderful lad
Special thanks to Jay who helped me with my finance from A to Z, such an wonderful lad, thank you so much jay, he also makes lovely coffee.
manivannan subramaniyan
JAY YOU ROCK
I came in initially to look around and Jay Who was the salesman? They actually convinced me to buy my dream car, which was a Mercedes well done to jay very friendly and very professional. I would definitely recommend my friends and family Jay you rock
Costel S
Thank you JAY
I bought my new Mercedes glc 2017 from jan autos, Jay who looked after me did very very well, i recommend to al my friends and family, thank you jay
Anonymous
Excellent Customer Service!!!
Excellent Customer Service!!! Very nice boys, very easy purchase, Amin helped me very professionally to choose the right car for me, thanks Jan Autos
Anonymous
Excellent customer service reliable people
Anonymous
Very nice service,always serves us in the best possible way.
Saiful Alom rahad
Quick service, highly recommended
Excelllent service from the dealership, as they approved finance within 1 day. Quick service highly recommended
MANVIR SEKHON
Provide excellent service and quality. Recommend to all because they offer reasonable prices and genuine service
Anonymous
Very good
Professional team , very helpful Jay. Thank you for your time
Kechi E
5*
Jan Autos are amazing ! Second time buyer here ! Haseeb went above and beyond for me . He helped me sort out my finance and my part exchange . Pick up was quick and seamless and after sales care was top notch as well . Will definitely be back a third time to Jan Autos
sukhwinder k
I highly recommend this business. thank you very much .
Osman T
A i bought car frm jan cars im happy with very good
craig mills
Very very nice people to deal with and I was in and out with my car quick highly recommend